Imported from docs/user-guides/customer-portal/my-services.md in cloud-factory. Last synced: 2026-03-15

My Services

The Services page is your central hub for viewing, managing, and monitoring all cloud resources deployed in your workspace.

Services Overview

At the top of the page, four statistics cards summarize your service portfolio:

Total -- All services across every project.
Active -- Services that are running and healthy.
Provisioning -- Services currently being set up.
Issues -- Services in a failed or degraded state that need attention.

Browsing Services

View Modes

Toggle between two layouts using the icons in the top-right corner:

Grid View -- Visual cards showing each service with its key details. Best for quick scanning.
List View -- A compact table layout. Better when you have many services.

Filtering

Use the status filter tabs to narrow down what you see:

All -- Every service regardless of status.
Active -- Only running, healthy services.
Provisioning -- Services still being deployed.
Failed -- Services that encountered errors during provisioning or operation.

Searching

The search bar lets you find services by:

Resource type (e.g., "VPS", "Kubernetes")
Region (e.g., "eu-central", "us-east")
IP address

Service Cards

Each service card displays:

Resource Type -- The kind of service (Enterprise VPS, Managed Database, etc.).
Status Badge -- Color-coded indicator (green = Active, blue = Provisioning, red = Failed).
Hostname / IP -- The primary address for connecting to your service.
Specs -- CPU cores, RAM, and storage allocated.

Click any card to open the Service Detail Sheet.

Service Detail Sheet

The detail sheet provides full information about a selected service, organized into three tabs.

Overview Tab

Specifications -- CPU, RAM, storage, operating system, and region.
Connection Details -- IP address and hostname with a Copy button for easy use in your terminal or configuration files.
Timeline -- A chronological log of events: when the service was created, provisioned, started, and any status changes.

Monitoring Tab

System Status -- Current uptime indicator and health state.
Resource Allocation -- Visual breakdown of how much CPU, memory, and storage your service is using relative to its limits.

Note: Advanced monitoring metrics (historical graphs, alerting thresholds) are planned for Q2 2026.

Settings Tab

Firewall -- Configure inbound and outbound rules to control network access.
Security -- Manage SSH keys and access credentials.
Resize -- Scale your service up or down by changing its resource allocation.
Delete -- Permanently remove the service and all associated data.

Note: Some settings features are marked "Coming Soon" and will be enabled in upcoming releases.

Service Actions

You can perform the following actions on any active service from the detail sheet or the card's action menu:

Stop -- Gracefully shuts down the service. It retains its configuration and data but stops consuming compute resources.
Restart -- Stops and immediately starts the service again. Useful for applying configuration changes.
Delete -- Permanently destroys the service. This action is irreversible and requires confirmation.

No Services Yet?

If you have not deployed any services, the page displays the Product Catalog instead, showing all available service types with descriptions and starting prices. Click any product to begin the deployment wizard.