Imported from docs/user-guides/customer-portal/billing.md in cloud-factory. Last synced: 2026-03-15
Billing and Usage
This guide covers invoices, payments, and usage tracking so you can stay on top of your cloud spending.
Invoices
The Invoices page provides a complete view of your billing history.
Statistics
Four summary cards appear at the top:
- Outstanding Balance -- Total unpaid amount across all invoices (EUR).
- Total Paid -- Cumulative payments you have made.
- Overdue -- Number of invoices past their due date.
- Total Invoices -- Total number of invoices issued to your account.
Filtering Invoices
Use the tabs to filter the invoice list:
- All -- Every invoice regardless of payment status.
- Unpaid -- Invoices that still need to be paid.
- Paid -- Invoices that have been settled.
Invoice Table
Each row in the table shows:
| Column | Description |
|---|---|
| Invoice Number | A unique identifier (e.g., INV-2026-0042). |
| Status Badge | Color-coded: green for Paid, yellow for Unpaid, red for Overdue. |
| Due Date | The date by which payment is expected. |
| Amount | Total amount in EUR. |
Invoice Detail Sheet
Click any invoice to open its detail view.
The detail sheet includes:
- Timeline -- Key dates: when the invoice was issued, when it is due, and when it was paid (if applicable).
- Total Amount -- The full invoice total with a breakdown of line items.
- Actions:
- Download PDF -- Save a PDF copy of the invoice for your records or accounting.
- Pay Now -- Available for unpaid invoices. Initiates the payment flow.
Paying an Invoice
- Open an unpaid invoice from the Invoices page.
- Click Pay Now.
- Follow the payment instructions to complete the transaction.
- The invoice status updates to Paid once the payment is confirmed.
Usage
The Usage page helps you understand your resource consumption and estimate upcoming costs.
Date Range
Select a time window from the dropdown at the top of the page:
- Last 7 Days -- Short-term view for recent activity.
- Last Month -- Standard monthly review.
- Last 90 Days -- Quarterly overview for trend analysis.
Usage Metrics
Four metric cards show your consumption for the selected period:
| Metric | Unit | Description |
|---|---|---|
| CPU Hours | vCPU-hours | Total compute time consumed across all services. |
| Memory | GB-hours | RAM usage accumulated over time. |
| Storage | GB | Average persistent storage used. |
| Bandwidth | GB | Network data transferred in and out. |
Each metric card also shows an estimated cost in EUR based on your current pricing plan.
Charts
Two visual charts provide additional insight:
- Resource Consumption -- A bar chart comparing CPU, memory, storage, and bandwidth usage across the selected period.
- Billing Status -- A pie chart showing the proportion of paid, unpaid, and overdue invoices.
Usage Summary Table
Below the charts, a summary table lists each service with its individual resource consumption and estimated cost. The final row shows the Total Estimated Bill for the selected period.
Tip: Compare the usage summary against your invoices to understand exactly what drives your costs. If you notice unexpected spikes, check the Services monitoring tab for details.