Getting Started

Welcome to the Cloud Factory Admin Platform. This guide walks you through your first login and introduces the main interface elements so you can start managing your cloud operations right away.

First Login

Your system administrator will provide you with login credentials (email and password) for the Admin Platform.

1. Navigate to the Admin Platform URL provided by your organization.
2. Enter your email address and password.
3. Click Sign In.
4. On first login, you will be prompted to change your password and optionally enable two-factor authentication (2FA).

Authentication uses httpOnly cookies with a secure BFF (Backend for Frontend) pattern. Your session tokens are never exposed to browser JavaScript, providing strong protection against XSS attacks.

Note: If you forget your password, contact your system administrator to issue a reset. Self-service password recovery may be available depending on your organization's configuration.

Dashboard Overview

After logging in, you land on the Dashboard -- your central command center.

KPI Cards

The top section displays key performance indicators at a glance:

Recent Activities

Below the KPI cards, the activity feed shows the latest actions across the platform -- new orders, customer signups, ticket updates, and provisioning events. This feed updates automatically so you always have a pulse on operations.

Connection Status

A status indicator in the dashboard confirms connectivity to backend services. If any service is unreachable, you will see a warning banner with details.

Navigation

Sidebar

The sidebar on the left is your primary navigation tool. It is organized into logical sections:

• Dashboard -- Platform overview
• Notifications -- System and user notifications
• Products -- VPS, GPU, Storage, Kubernetes, Add-ons
• Customers -- Tenant management
• Invoices -- Billing and payment tracking
• Usage -- Resource consumption tracking
• Orders -- Order lifecycle management
• Clusters -- Kubernetes cluster overview
• Provisioning -- Resource provisioning status
• DNS -- DNS zone management
• API Docs -- Integrated API reference
• Support -- Ticket management
• Reports -- Analytics and reporting
• Monitoring -- Service and infrastructure health
• Log Explorer -- System log search
• Audit Log -- Immutable action history
• Email Templates / Branding -- Communication customization
• Settings -- Platform configuration

Collapsing the sidebar: Press Ctrl+B to toggle the sidebar between expanded and collapsed states. In collapsed mode, only icons are visible, giving you more screen space.

Topbar

The topbar provides quick access to:

• Global Search -- Click the search icon or press Cmd+K (macOS) / Ctrl+K (Windows/Linux) to open the command palette. Search for customers, orders, products, or navigate to any page instantly.
• Notifications Bell -- Shows unread notification count. Click to view recent notifications with links to relevant items.
• User Menu -- Access your profile, preferences, and sign out.

Global Search (Cmd+K)

The command palette is one of the fastest ways to navigate the platform.

1. Press Cmd+K to open the search dialog.
2. Start typing a customer name, order ID, product name, or page title.
3. Use arrow keys to navigate results.
4. Press Enter to open the selected result.
5. Press Escape to close the dialog.

Search results are categorized by type (Customers, Orders, Products, Pages) so you can quickly identify what you are looking for.

Theme and Language

Theme Toggle

Switch between Light and Dark modes from the topbar user menu or Settings page. Your preference is saved and persists across sessions.

Language Switcher

The Admin Platform supports:

Switch languages from the user menu in the topbar. The interface will reload in your selected language. All system-generated content (labels, messages, tooltips) will be translated.

Notifications

The bell icon in the topbar shows your unread notification count.

1. Click the bell icon to open the notifications panel.
2. Each notification includes a timestamp and a link to the relevant resource (order, ticket, customer, etc.).
3. Click a notification to navigate to the related item.
4. Use Mark all as read to clear the unread count.

Notifications are generated for events such as new orders, provisioning completions, SLA breaches, and payment status changes.

Next Steps

• Tenant Management -- Learn how to manage customer accounts
• Product Catalog -- Set up and manage your product offerings
• Order Management -- Track orders through the fulfillment pipeline
• Settings -- Configure your profile and platform preferences