Skip to main content

Imported from docs/user-guides/customer-portal/account-settings.md in cloud-factory. Last synced: 2026-03-15

Account Settings

The Settings page lets you manage your profile, security, notifications, DNS, and projects. Access it from the sidebar or by clicking your avatar in the header.

Profile

Update your personal information:

  1. Navigate to Settings > Profile.
  2. Edit your Name or Email address.
  3. Click Save Changes.

If you change your email, you will receive a verification link at the new address. Your old email remains active until the new one is confirmed.

Security

Changing Your Password

  1. Go to Settings > Security.
  2. Enter your Current Password.
  3. Enter a New Password (minimum 8 characters).
  4. Enter the new password again in the Confirm Password field.
  5. Click Update Password.

Choose a strong password that combines uppercase letters, lowercase letters, numbers, and special characters. If you signed up via OAuth (Google, GitHub, or Microsoft), you can set a password here to enable email/password login as an alternative.

Notification Preferences

Control how and when you receive notifications.

  1. Go to Settings > Notifications.
  2. For each event type, toggle In-App and/or Email notifications on or off.

Available event types:

EventDescription
Order CreatedA new order has been placed.
Order FulfilledAn order has been fully provisioned.
Payment ReceivedA payment has been successfully processed.
Invoice IssuedA new invoice is available for review.
Service ProvisionedA new service is live and ready to use.
Service Status ChangeA service has changed state (stopped, restarted, failed).
Ticket UpdatedA support ticket has a new reply or status change.

Tip: Keep email notifications enabled for billing events so you never miss a payment deadline.

DNS Management

Manage your domain name system records from Settings > DNS.

Zones

  1. Click Add Zone to register a new domain.
  2. Enter the domain name (e.g., example.com).
  3. Cloud Factory automatically creates default NS records.

Records

  1. Select a zone to view its records.
  2. Click Add Record and choose the record type (A, AAAA, CNAME, MX, TXT, SRV).
  3. Fill in the name, value, and TTL.
  4. Click Save.

To edit an existing record, click the edit icon next to it. To delete, click the trash icon and confirm.

DNSSEC

Enable DNSSEC for a zone to add cryptographic signatures to your DNS records, protecting against spoofing attacks.

  1. Select a zone and go to the DNSSEC tab.
  2. Click Enable DNSSEC.
  3. Add the provided DS record to your domain registrar.

Projects

Projects help you organize services within your workspace. Manage them from Settings > Projects.

Creating a Project

  1. Click New Project.
  2. Enter a project name and optional description.
  3. Click Create.

The new project appears in the workspace/project selector across the portal.

Managing Projects

  • Edit -- Click a project name to update its name or description.
  • Archive -- Archive a project to hide it from the selector without deleting its resources. Archived projects can be restored at any time.

Workspace Settings

Workspace-level settings affect your entire account. Go to Settings > Workspace to configure:

  • Workspace Name -- Update how your workspace appears across the portal.
  • Default Project -- Choose which project is selected by default when you log in.
  • Billing Contact -- Set the email address for invoice delivery.

Danger Zone

Destructive actions are grouped at the bottom of the Settings page under a clearly marked section.

Delete a Project

  1. Go to Settings > Projects and select the project.
  2. Scroll to the Danger Zone and click Delete Project.
  3. Type the project name to confirm.
  4. Click Confirm Delete.

Warning: Deleting a project permanently removes all services, data, and configurations within it. This action cannot be undone.

Delete Workspace

  1. Go to Settings > Workspace.
  2. Scroll to the Danger Zone and click Delete Workspace.
  3. Type your workspace name to confirm.
  4. Click Confirm Delete.

Warning: Deleting your workspace permanently removes your entire account, including all projects, services, invoices, and support tickets. This action cannot be undone.